Thank you for your interest in the Keystone Ridge Designs’ product line.
Pricing
Prices on this website supersede all other pricing and are subject to change without notice. Pricing is for products only; freight and packaging are not included. These charges are detailed in a formal quotation.
All products are produced to individual customer specification and require a 50% down payment before manufacturing. The balance must be prepaid before shipping. This payment method is an effective and efficient system to ensure timely production and scheduling, ultimately
providing the optimum pricing to provide greater client cost savings. Mastercard®, Visa®, American Express® and Discover® are accepted payment methods.
· A 50% down payment of material costs is required to activate an order with an approved credit card, check or money order. Check or money order payment orders will be activated upon receipt of check or money order by mail or express courier. Credit card orders will be
immediately activated.
· Freight & Packaging charges will be confirmed in a formal quotation prepared by a Sales Representative upon activation of your order.
· The remaining 50% of material costs plus Freight & Packaging is due before the products will ship from our facility. Upon notification from Client Services, the remaining balance is payable by approved credit card, check or money order.
· On the day your products ship, Client Services will contact you with pertinent shipping information.
Lead time
Delivery dates are estimated dates only and vary, but are usually estimated for 8-12 weeks. Final ship date notification will be coordinated through our Client Services.
Delivery
The bill of lading is considered the client receipt and should be compared to each delivery for discrepancy. Products should be carefully examined for damage incurred during shipment. Keystone Ridge Designs, Inc. ® is not responsible for product damage or shortage once the bill
of lading is signed by the client. Inconsistency between order and shipment quantities, as well as product damage, must be indicated on the bill of lading upon delivery and before the freight company leaves the delivery site. Immediately notify Keystone Ridge Designs, Inc.®
Client Services of concerns regarding delivery.
Warranty
Keystone Ridge Designs, Inc. ® is committed to product quality as well as client satisfaction. Therefore, all products are covered against material and workmanship defects for THREE YEARS from the date of purchase. To apply for the three-year warranty, products must be installed
according to the manufacturer’s recommendations. Products are recommended to be bolted to the surface to avoid theft, damage or movement. Umbrellas must be anchored in an 80 lb. or heavier base to apply for the three-year warranty. For questions concerning proper installation of
our products, please call Client Services. Products damaged by abnormal use, vandalism or acts of nature are not eligible for this factory warranty. Keystone Ridge Designs, Inc. ® will repair or replace any part found defective upon written notification and inspection by Client
Services.
Wood table/seat tops, fiberglass planters, gypsum planters and other products, as noted, are guaranteed for indoor use only.
Keyshield® Metal Finish
The KEYSHIELD® finish protects each piece of furniture from chipping, cracking, UVA damage and provides unparalleled corrosion resistance. KEYSHIELD® is strength, durability and quality – our assurance of armored excellence. Steel products are finished with
a two-coat powder coating process applied to a 7-15 mil thickness. Substrate preparation includes sandblasting to a white finish to remove all surface contaminants, the ultimate degree in powder coat preparation. The raw product then receives a corrosion-inhibiting phosphate
coating prior to the application of the powder coating. The first coat applied to the substrate is zinc rich epoxy powder primer used exclusively on sandblasted parts. The second coat is a colored polyester powder coating. Both coats are cured according to powder coating
manufacturing specifications to create a smooth, satin-like finish. The result of this two-coat process is an optimum non-porous armor that defines the Keystone Ridge Designs’ stamp of quality. KEYSHIELD® is a registered trademark of Keystone Ridge Designs, Inc. ®
Hardware
Keystone Ridge Designs utilizes high-quality stainless steel assembly hardware where applicable. Anchoring hardware, due to specialization required for each installation, is not supplied. Stainless steel hardware is recommended.
Proprietary Statement
Keystone Ridge Designs, Inc. ® is proud to offer the design community exceptional site amenities. Due to the time and resources invested in designing, manufacturing and marketing Keystone Ridge Designs’ products and services, we pursue design patents, copyrights, trademarks and
service marks whenever possible. Any unlawful duplication or misrepresentation of Keystone Ridge Designs’ products or promotional materials will be rigorously protected.
Keystone Ridge Designs reserves the right to alter product design, materials or construction without notice.
Keystone Ridge Designs’ products are covered by one or more of the following patent numbers: United States Des. 372,133; 376,270; 380,313; 406,700; 406,701; 413,449; 413,738; 414,952; 418,652; 420,814; 421,515; 421,824; 423,166; 423,239; 424,769; 440,060; 446,399; 449,745;
454,674; 456,579; 457,334; 457,701; 457,738; 457,741; 457,742; 458,044; 459,563; 461,336; 465,679; 465,936; 465,952; 466,318; 466,729; 467,104; 471,368; 474,618; 474,619; 481,890; patents pending or Exclusive By Design™.
Keystone Ridge Designs, Inc. designs, manufactures and markets an original and exclusive line of site furniture. In accordance with the United States patent process, our products are officially marked with the designated descriptive numbers and
required labeling. We strictly prohibit any other labeling which interferes, mutilates or restricts the legal requirements of product identification.
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All Rights Reserved.
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