terms & conditions

Payment Portal Access


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Prices on this website supersede all other pricing and are subject to change without notice. Pricing is for products only; freight and packaging are not included. These charges are detailed in a formal quotation. All site furnishings are produced to individual customer specification and require a 50% down payment before manufacturing. The balance must be prepaid before shipping. This payment method is an effective and efficient system to ensure timely production and scheduling and to manage costs for the client. Mastercard®, Visa®, American Express® and Discover® are accepted payment methods.

  • A 50% down payment of total costs is required to activate an order with an approved credit card, check or money order. Check or money order payment orders will be activated upon receipt of check or money order by mail or express courier. Credit card orders will be immediately activated.
  • Freight and Packaging charges will be confirmed in a formal quotation prepared by a Sales Representative upon activation of your order.
  • The remaining 50% of total costs plus Freight and Packaging is due before the products will ship from our facility. Upon notification from Client Services, the remaining balance is payable by approved credit card, check or money order.
  • On the day your products ship, Client Services will contact you with pertinent shipping information.

Lead Time

Delivery dates are estimated dates only and vary, but are usually estimated for 8-12 weeks. Final ship date notification will be coordinated through our Client Services.


The bill of lading is considered the client receipt and should be compared to each delivery for discrepancy. Site furnishings should be carefully examined for damage incurred during shipment. Keystone Ridge Designs, Inc.® is not responsible for product damage or shortage once the bill of lading is signed by the client. Inconsistency between order and shipment quantities, as well as product damage, must be indicated on the bill of lading upon delivery and before the freight company leaves the delivery site. Immediately notify Keystone Ridge Designs, Inc.® Client Services of concerns regarding delivery.


As an American manufacturer, we take great pride in being able to provide exceptional site furniture products and attentive customer service. Keystone Ridge Designs guarantees the quality of every product we manufacture with a competitive warranty that exceeds industry standards, ensures product durability, and supports long-term client satisfaction.

Keystone Ridge Designs warrants all products (other than noted exceptions) against material and workmanship defects for a period of three (3) years from the date of shipment with a limited structural warranty of up to 20 years. For full warranty details, exceptions, and eligibility, download our complete warranty here:

View or download our complete Warranty [PDF].

If you have questions about our products and warranty coverage, please contact us.


Keystone Ridge Designs utilizes high-quality stainless steel assembly hardware where applicable. Anchoring hardware, due to specialization required for each installation, is not supplied. Stainless steel hardware is recommended.

Proprietary Statement

Keystone Ridge Designs, Inc.® is proud to offer the design community exceptional site furnishings. Due to the time and resources invested in designing, manufacturing and marketing Keystone Ridge Designs’ products and services, we pursue design patents, copyrights, trademarks and service marks whenever possible. Any unlawful duplication or misrepresentation of Keystone Ridge Designs’ products or promotional materials will be rigorously protected.

Keystone Ridge Designs reserves the right to alter product design, materials or construction without notice.

Keystone Ridge Designs’ products are covered by one or more of the following Patent Numbers: United States Des. D372,133; D376,270; D380,313; D406,700; D406,701; D413,449; D413,738; D414,952; D418,652; D420,814; D421,515; D421,824; D423,166; D423,239; D424,769; D440,060; D446,399; D449,745; D454,674; D456,579; D457,334; D457,701; D457,738; D457,741; D457,742; D458,044; D459,563; D461,336; D465,679; D465,936; D465,952; D466,318; D466,729; D467,104; D471,368; D474,618; D474,619; D481,890; D506,339; D510,216; D515,856; D629,233; D749,861; D794,971; D818,296; D854,346; patents pending or Exclusive By Design™.

Keystone Ridge Designs, Inc.®
Address: 670 Mercer Road, Butler, PA 16001
1-800-284-8208 | 724-284-1213 | Fax 724-284-1253
E-mail: info@keystoneridgedesigns.com or sales@keystoneridgedesigns.com
Website: keystoneridgedesigns.com

Keystone Ridge Designs, Inc. designs, manufactures and markets an original and exclusive line of site furniture. In accordance with the United States patent process, our products are officially marked with the designated descriptive numbers and required labeling. We strictly prohibit any other labeling which interferes, mutilates or restricts the legal requirements of product identification.

2020 Keystone Ridge Designs, Inc.® All Rights Reserved. Website 2020.